EXCHANGE & RETURN POLICY
- Return policy: 1 day from the date of purchase, without using the product
- Exchange policy: 3 days from the date of purchase, without using the product
Items must comply with our policies:
- Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.
- Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.
- You can visit our store (in Jeddah), even if you purchased your items online.
- In our store, you can either exchange the product or refund your money back.
- Step 1: Contact us through email or whatsapp in the same day the shipment was delivered to you.
- Step 2: It will take us from 7 - 14 days to refund the money to your bank account.